At Mocha, your trust means everything to us and we take your privacy and data protection seriously. This policy explains how we collect, use, and safeguard your personal information when you interact with our website or make a purchase.

Information We Collect

We collect basic details like your name, contact number, email address, shipping address, and payment information — only when you choose to share them with us (for example, while placing an order or subscribing to updates).

How We Use Your Information

We use your information only to:

• Process and deliver your orders

• Send you order confirmations and updates

• Share special offers or product news (only if you’ve opted in)

• Improve your shopping experience on our website

• Prevent fraudulent transactions and ensure secure payments

Sharing Your Information

We do not sell or rent your personal details to any third party.
However, we may share your information with:

• Delivery partners, payment processors, and courier services who help us fulfil your orders

• Trusted service providers like website hosts or marketing tools, solely to help us operate smoothly
  All such partners are required to handle your data safely and responsibly.

Cookies

Like most websites, Mocha uses cookies to enhance your browsing experience — helping us understand what you love most. You can choose to disable cookies in your browser settings, but some features of our site may not work as intended.

Your Choices

You can unsubscribe from our promotional messages anytime by clicking the “unsubscribe” link in our emails or contacting us directly.

Data Security

We follow standard industry practices to keep your information secure. However, please note that no online platform can guarantee 100% security — but we promise to always handle your data with care and respect.

Policy Updates

We may occasionally update this Privacy Policy to stay aligned with legal or business needs. Any changes will be reflected on this page.

Contact Us

If you have any questions about our Privacy Policy or how your data is used, please reach out to us:
hello@mochajewellery.com

We’re always here to help and happy to clarify anything.